A 99.9% Server Uptime
We’ve built our cloud website hosting platform using stable hardware components and significantly modified software. Our admins have installed a tweaked version of SELinux on our physical machines in order to ensure the highest level of protection and stability. We have added a number of DoS protection devices in addition to highly efficient firewall programs to make sure our network is impregnable and secure.
Our Linux cloud website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our own internal network in all our datacenters. Everything is based on top–class hardware components made by Juniper. Besides, on each router, we’ve set up a firewall with a sophisticated set of rules in an attempt to filter out all shady requests.
Thus, in all our datacenters – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re disappointed with our web hosting services, or if you find them inadequate, or if you decide that you should use a Linux VPS rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control of your domains even if you close your hosting account with us.
24/7 Technical Support
We have mindfully chosen each member of our 24x7 support team so that we can offer the best support you can get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Besides, they are available to you 24x7 – you can touch base with them at any moment and they will respond as quickly as possible.
Their average ticket response time is well under twenty minutes, whereas with other web hosting firms you are forced to wait around for days. Moreover, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under 60 minutes.